The 8 Week Guided Parent Support Program

Redwood Learning โ€“ Privacy Policy

Effective Date: February 2, 2026

Redwood Learning ("Redwood," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you access our websites, platforms, programs, courses, and services.

This policy applies to users in the United States, United Kingdom, Canada, Australia, and worldwide, and is designed to comply with applicable privacy laws, including GDPR and other international privacy standards where applicable.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

  • Name
  • Email address
  • Billing and payment information (processed securely by third-party providers)
  • Account login information
  • Program enrollment details
  • Communications with us (emails, messages, forms)
  • Information you choose to share during live sessions, community spaces, or surveys

b. Information Collected Automatically

  • IP address
  • Device and browser type
  • Operating system
  • Pages viewed and time spent on our sites
  • Referring URLs
  • Cookies and similar tracking technologies

c. Information From Third Parties

  • Payment confirmation and transaction status from payment processors
  • Analytics and performance data from service providers

2. How We Use Your Information

We use your information to:

  • Provide access to our programs, courses, and services
  • Process payments and manage transactions
  • Communicate with you about your account, purchases, and program participation
  • Deliver educational content, recordings, and resources
  • Facilitate live sessions, community spaces, and support
  • Improve our offerings, websites, and user experience
  • Send marketing emails or updates (you may opt out at any time)
  • Comply with legal obligations and enforce our Terms of Service

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Understand site usage and performance
  • Improve user experience
  • Support marketing and analytics

You may adjust cookie preferences through your browser settings. Disabling cookies may affect site functionality.

4. How We Share Your Information

We do not sell your personal information.

We may share information with:

  • Trusted service providers (payment processors, hosting platforms, email services, analytics tools)
  • Contractors or facilitators supporting program delivery
  • Other participants, when sharing is inherent to program features (e.g., live calls or community forums)
  • Legal or regulatory authorities when required by law

All service providers are required to handle your data in a manner consistent with this Privacy Policy.

5. Live Sessions, Recordings, and Community Spaces

If you participate in live sessions or community spaces:

  • Your name, image, voice, chat messages, or participation may be visible to others
  • Sessions may be recorded and shared with enrolled participants
  • Your participation is voluntary, and you may limit what you share

Consent to use recordings for educational or promotional purposes is addressed in our Terms of Service.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain records for legal, accounting, or operational purposes
  • Enforce our agreements

We may retain anonymized or aggregated data indefinitely.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct or update information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected].

9. International Users

If you access our services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

We take steps to ensure appropriate safeguards are in place for international data transfers.

10. Third-Party Links

Our websites or platforms may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:ย Redwood Learning via email atย [email protected]ย .